I am a professional with 15 years of international experience in Operations and Customer Service. I have led teams and transformation projects in key sectors such as Retail, E-commerce, and Customer Service at renowned companies like Lacoste, Tommy Hilfiger, Nestlé, and Sanitas.

Passionate about connecting people and building solid relationships, four years ago I decided to pivot my career. I chose to leverage my operational background to specialize in Customer Experience and Community Building, and this led me to Malt, where I now focus on developing the potential of the freelancer community.